Frequently Asked Questions
The answers to your most common questions can be found in our FAQ (Frequently Asked Questions) section and this is often the quickest way to find the answers you are looking for.
If our FAQs do not contain the answer to your question, our award-winning, professional and friendly support staff are standing by to provide you with answers for anything regarding the Victoria Milan Casino website, gaming products, or any other inquiries you may have.
In order to assist you as quickly as we possibly can, please prepare to provide the following:
• Email Address (the one you registered with us)
• Date of birth
• Full name and address
Our support staff are here to assist you.
Do not hesitate to e-mail us at email@example.com whenever you have a question or need assistance. We aim to respond as soon as possible and no later than within 24 hours.
Live Chat Support
The quickest way to contact our support team is directly via Live chat. If we are not able to answer your question on the spot, we will make sure to send you an answer as soon as possible.Live chat support is never more than a click away, and can be found in the top menu on all Victoria Milan Casino web pages.
We are very pleased to have won 'Best Customer Service' in the LiveHelpNow Challenge !
EveryMatrix Gruppen har sin danske afdeling på følgende adresse Toldbodgade 55 B, 1253 København K, Denmark, CVR- 36204842. Hjemmesiden drives og opereres af EveryMatrix Ltd., et selskab med registreringsnummer C44411 og registreret adresse på Level 3, St. Julian’s Business Centre, Triq Elija Zammit, St. Julian’s, STJ 3155, Malta.
EveryMatrix Ltd. er licenseret og under tilsyn af Spillemyndigheden, en selvstændig tilsynsmydighed under Skatteministeriet. EveryMatrix Ltd. har med licensnummer J.nr. 15-1632200 modtaget tilladelse til udbydelse af sport og kasino i Danmark.
Betalinger behandles af MoneyMatrix Ltd, på vegne af EveryMatrix Ltd. MoneyMatrix Ltd blev inkorporeret i henhold til lovgivningen i Malta, med selskabsregistreringsnummer C64593 og med sin registrerede adresse på Level 3, St. Julian’s Business Centre, Triq Elija Zammit, St. Julian’s, STJ 3155, Malta